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April 20, 2018 by Ian Tutton Leave a Comment

The GDPR (General Data Protection Regulation) How it effects your business.

GDPR Baby equipment Rental

Hello members, friends and vendors.

An important message around the The GDPR (General Data Protection Regulation) I hope that your service provider when it comes to credit card processing is keeping you well informed and up to date. If not you need to start asking questions based on the below information.

As you may or may not know The GDPR (General Data Protection Regulation) has a global reach even though it is a new law generated out of the European Union. Any customers or clients you process from the EU will fall under this new law. Even if you are operating outside of the EU you are subject to this law when processing and storing data from EU related credit cards, payments and correspondence.

The GDPR is a new set of regulations designed to give consumers more power over there personal data. This will allow them to review and update their data, restrict processing of there data, and sets out strict user-consent guidelines. The GDPR has a global impact, affecting all Europe-based merchants, plus every company that either sell or rents to customer in Europe or track activity of European residents. Meaning if you rent to a European client and process there payment you are subject to this law.

Actions to take:

  1. Revise your terms and conditions to include information on how you are going to store and use their personal information.
  2. Ensure you have a “by checking this box you agree to (your companies) terms and conditions at check out.
  3. Make checking that box mandatory to check out of your site.
  4. Provide clients with the right to access their data by request. Your service provider for taking orders and processing credit cards should have this available to you as the operator anyway. If they do not and will not by May 28th 2018 you should start looking at another provider.
  5. You must be able to edit their personal data after the rental period is over. If the client from the EU requests certain items to be removed, deleted or modified, you must be able to do this and provide the client with proof that this has been complied with.
  6. Start a data base of clients with name, date and email. If a data breach occurs with your processor or provider you are required to inform all of your clients within 72 hours.

Yes it sounds like more work than you are used to, however providers like Ecwid are ahead of the game and this is easily able to do within their system.

You can also look at a CRM (Customer Relationship Management) software to track your clients and it will automatically track your emails into the system. Of course if you are using a 3rd party software program this needs to be stated in your Terms and Conditions.

Filed Under: Uncategorized Tagged With: association, baby, baby equipment rentals, blog, cover, equipment, family travel, GABERCO, GDPR, rental, travel, travel blog

October 26, 2017 by Ian Tutton Leave a Comment

GABERCO News Letter October 2017

Hello, Members, Partners and Friends.

Good reason for this is that we have been working hard on launching our brand new website. If you have not logged on for a while please do so. It is a huge upgrade on our last one, but with all the same fantastic content. Any feedback we would love hear it. (no really)
For some of us the summer was spent being very busy filling orders and helping people have a great vacation in our respective areas. We at GABERCO hope it was a very successful summer for our members and many of which saw some great growth in there businesses. For others of us it was down time until the busy season of November through to March hits squarely on the jaw. Summer was a time to evaluate your business, do sales and marketing for the upcoming season, tweak your website or move to a new one (as we did) and get ready for a great season.
Current News
For our Canadian and American members some news for you in regards to Toys R Us filing for Bankruptcy. It is still unclear what stores will be closing and how this will effect the Babies r Us locations. They will  they will most likely remain open for Babies R Us, and Toys R Us will operate with a smaller model. However this is probably the beginning of the end. Look for great deals on your equipment at your local stores.
Recent Customer Requested Items: 
Beach Wagons – seems to gaining in popularity for customer requests lately and not just for rental companies with beaches near by. For that 3 year old that always wants to walk but really can’t for any kind of distance, this is a great option. Put them in the wagon with your items and stroll around your vacation spot at your own pace.
Diffuser – Essential oils for toddlers and baby’s to both cure and prevent aliments, are becoming more and more popular as parents continue to turn away from traditional methods of treatment and prevention. This item is not easy to take on a plane or in your luggage since they are easily broken. Not expensive to buy but can rent for $3-5 per day. The oil can be a good add on sale as a vile but the oil vile’s are pretty strong and small so find a great store close by and sell them when you have an order for a good mark up.
New on the Market Items
This brings us this month to the ABC Kids Expo in Las Vegas. This a huge show with over 600 vendors all in the baby and toddler market. We are of course attending the show to bring you all the latest from the show floor in next months news letter.
ABC SHOW
OCT 17-19th
Las Vegas Convention Centre
http://www.theabcshow.com
 
Become a member today for only $99yr. Get all our great benefits and discounts to services. 
 
Thank you very much!
Ian, Amanda and Rossana.

GABERCO

Global Association of Baby Equipment Rental Companies.
www.gaberco.org
info@gaberco.org.

Filed Under: Uncategorized Tagged With: association, baby, blog, companies, equipment, global, newsletter, rental

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GABERCO is the association of global baby equipment rental companies working to support one another and set standards for business practices within the industry.

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The Global Association of Baby Equipment Rental Companies helps align standards within the baby equipment and baby gear rental industry to ensure the safest outcomes for children while also supporting the professionals in the industry to find growth.

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